DOCUMENT:Q174711 23-APR-2000 [exchange] TITLE :XCLN: Item Retention Only Available in 32-bit Outlook 8.03 PRODUCT :Microsoft Exchange PROD/VER:MACINTOSH:8.0; WINDOWS:5.5; :8.03 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Macintosh client, version 5.5 - Microsoft Outlook for Macintosh, Exchange Server Edition, version 8.0 - Microsoft Outlook 97, version 8.03 ------------------------------------------------------------------------------- SUMMARY ======= The Item Retention feature available with Microsoft Exchange Server, version 5.5, can only be accessed by users running Microsoft Outlook for Windows 95 or Windows NT, version 8.03 or higher. With these 32-bit clients, users will have the Recover Deleted Items option on the Tools menu. This option is available when Item Retention is enabled on the Exchange Server by the Microsoft Exchange administrator. This option is not available to the following versions of Microsoft Exchange and Microsoft Outlook: - Microsoft Exchange for Macintosh - Microsoft Exchange for Windows (Windows 3.1x, Windows 95, Windows NT) - Microsoft Outlook for Macintosh, Exchange Server Edition, version 8.0 - Microsoft Outlook for Windows 3.x, Exchange Server Edition, version 8.0 - Microsoft Outlook for Windows, versiona 8.0, 8.01, and 8.02 This is by product design. Additional query words: dumpster purge recover ====================================================================== Keywords : Technology : kbHWMAC kbOSMAC kbOutlookSearch kbExchangeSearch kbExchangeClientSearch kbOutlook97Search kbZNotKeyword3 kbOutlookMacSearch kbOutlook803 kbOutlook800Mac Version : MACINTOSH:8.0; WINDOWS:5.5; :8.03 Issue type : kbprb kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.