DOCUMENT:Q76788 17-DEC-2000 [msdos] TITLE :QAPLUS 4.21 Produces Errors with EMM386.EXE PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:5.x OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 5.0, 5.0a ------------------------------------------------------------------------------- SUMMARY ======= QAPLUS version 4.21 DMA tests do not operate correctly when EMM386.EXE is loaded. Errors vary based upon machine type, but when running the DMA tests the system may reboot, stop responding (hang), or never complete the DMA tests. This is specific to an interaction between EMM386.EXE and QAPLUS. Removing EMM386.EXE from the CONFIG.SYS file alleviates the error condition. MORE INFORMATION ================ If EMM386 is loaded under MS-DOS version 5.0 (parameters unimportant) and Windows 3.0 is running, a QAPLUS DMA test will reboot the system or it will lock it up (preventing a CTRL+ALT+DEL reboot). Additional query words: 5.00 ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS500 kbMSDOS500a Version : MS-DOS:5.x ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.