DOCUMENT:Q166531 01-MAY-1999 [exchange] TITLE :XCLN: Mac Attachments Are Unrecognizable After Crossing IMC PRODUCT :Microsoft Exchange PROD/VER:5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Macintosh client, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== A Macintosh attachment in a message comes across as an unrecognizable document after crossing the Internet Mail Connector (IMC). The message is sent from a computer running Microsoft Exchange Macintosh client 4.0 Service Pack 3 (SP3) to a computer running Microsoft Exchange Macintosh client 5.0. Both IMCs are configured to send attachments in Binhex, always sending rich text. CAUSE ===== Macintosh attachments sent from Microsoft Exchange Server 4.0 SP3 to Microsoft Exchange Server 5.0 in Binhex+TNEF are not received properly (wrong icon, unrecognizable file type, and so on). This is because of the incompatible Macintosh file handlings for UUENCODE/TNEF between 4.0 SP1 and 5.0. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K ====================================================================== Keywords : kbusage Technology : kbHWMAC kbOSMAC kbExchangeSearch kbExchangeClientSearch kbExchange500Mac Version : 5.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.