DOCUMENT:Q81572 17-DEC-2000 [msdos] TITLE :Sysgen Tape Backup Hangs with MS-DOS 5.0 and later PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:5.x,6.0,6.2,6.21,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 5.0, 5.0a, 6.0, 6.2, 6.21, 6.22 ------------------------------------------------------------------------------- SYMPTOMS ======== You have a Sysgen Bridge Tape Backup and your system stops responding (hangs) after you install MS-DOS 5.0 and later CAUSE ===== According to Sysgen Inc., version 2.08 or later of the Sysgen Bridge Tape Backup is required for full compatibility with MS-DOS 5.0 and later. Use of earlier versions may cause system hangs or lockups. RESOLUTION ========== The Sysgen Bridge Tape Backup upgrade may be obtained from Sysgen technical support. MORE INFORMATION ================ For additional information contact Sysgen customer support. The Sysgen product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 6.22 5.00 5.00a sys gen 3rdparty 6.00 6.20 ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600 kbMSDOS500 kbMSDOS500a Version : MS-DOS:5.x,6.0,6.2,6.21,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.