DOCUMENT:Q82273 17-DEC-2000 [msdos] TITLE :AST 386 FastBoard May Cause EMM386 Error PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:5.x,6.0,6.2,6.21,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 5.0, 5.0a, 6.0, 6.2, 6.21, 6.22 ------------------------------------------------------------------------------- SYMPTOMS ======== AST Research has confirmed that loading MS-DOS 5.0 and later EMM386.EXE on an AST Premium 286 computer with an AST 386 FastBoard upgrade may cause the following error message on startup: EMM386 Privileged Operation Error #01 Deactivate EMM386 and Continue(C) or reBoot(B): CAUSE ===== The AST 386 FastBoard is an 80386 upgrade for AST 80286 motherboards. This error may occur if the 386 FastBoard driver FB386.SYS is not loaded before EMM386.EXE in the CONFIG.SYS file. WORKAROUND ========== Loading the 386 FastBoard device driver, FB386.SYS, before EMM386.EXE in the CONFIG.SYS file may correct the error. The following is an example of how the drivers should be loaded in the CONFIG.SYS file: device=c:\fb386.sys device=c:\dos\himem.sys device=c:\dos\emm386.exe MORE INFORMATION ================ The product included here (AST 386 FastBoard) is manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 6.22 5.00 5.00a 6.00 6.20 3RDPARTY ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600 kbMSDOS500 kbMSDOS500a Version : MS-DOS:5.x,6.0,6.2,6.21,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.