DOCUMENT:Q90564 22-NOV-1999 [msdos] TITLE :MS-DOS Err Msg: DoubleSpace Cannot Defragment Because... PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.0,6.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 6.0, 6.2 ------------------------------------------------------------------------------- SYMPTOMS ======== If you are running a screen-saver program when you attempt to install DoubleSpace from MS-DOS 6 or 6.2 Upgrade, you may receive the following error message: DoubleSpace cannot defragment C because of an unknown error WORKAROUND ========== To work around this problem, remove the screen-saver from your CONFIG.SYS or AUTOEXEC.BAT file, restart your computer and install DoubleSpace. After DoubleSpace is successfully installed, you can add the screen-saver to your CONFIG.SYS or AUTOEXEC.BAT file. Additional query words: 6.00 screensaver blank black blanker tsr dblspace 6.20 ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS620 kbMSDOS600 Version : MS-DOS:6.0,6.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.