DOCUMENT:Q94637 17-DEC-2000 [msdos] TITLE :Can't Run DeskMate after Installing MS-DOS Upgrade PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:5.x,6.0,6.2,6.21,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 5.0, 5.0a, 6.0, 6.2, 6.21, 6.22 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install MS-DOS Upgrade on your Tandy computer, you can't use DeskMate. CAUSE ===== You must disable the ROM MS-DOS boot option on some Tandy machines before you can install MS-DOS Upgrade. When you disable the ROM boot option, you also disable a portion of Tandy DeskMate. RESOLUTION ========== To run DeskMate, you need to install the standalone version of DeskMate. You can obtain this version from Radio Shack. MORE INFORMATION ================ The Tandy product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 6.22 5.00 5.00a 6.00 6.20 ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600 kbMSDOS500 kbMSDOS500a Version : MS-DOS:5.x,6.0,6.2,6.21,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.