DOCUMENT:Q96956 17-DEC-2000 [msdos] TITLE :MS-DOS 6 Err Msg: The MS-DOS Setup Was Not Completed... PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:5.x,6.0,6.2,6.21,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 5.0, 5.0a, 6.0, 6.2, 6.21, 6.22 ------------------------------------------------------------------------------- SYMPTOMS ======== The following error message occurs when MS-DOS 6.x Upgrade has not been successfully installed: The MS-DOS Setup was not completed Insert the UNINSTALL #1 diskette in drive A Press the ENTER key to continue CAUSE ===== If you cannot recover from this situation by restarting your computer with the Uninstall disk in drive A, your CMOS settings may be configured to search drive C for the MS-DOS system files. Traditionally, the computer BIOS attempts to start MS-DOS from drive A and then searches drive C if no disk is in drive A. However, some newer AMI BIOS chips allow you to start your computer from drive C without first looking to drive A. This is incompatible with the MS-DOS 5 and later upgrade uninstall technology. WORKAROUND ========== To work around this problem, modify your CMOS settings to check for a boot disk in drive A before attempting to boot from drive C. Additional query words: 6.22 5.00 5.00a 6.00 6.20 a: c: bootup startup bootstrap strap look to ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600 kbMSDOS500 kbMSDOS500a Version : MS-DOS:5.x,6.0,6.2,6.21,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.