DOCUMENT:Q97017 21-NOV-1999 [msdos] TITLE :Tandon Pacs: DoubleSpace Requires Updated DPACCESS.SYS PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.0,6.2,6.21,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 6.0, 6.2, 6.21, 6.22 ------------------------------------------------------------------------------- SYMPTOMS ======== After using DoubleSpace to compress drives on a Tandon Pac computer, you cannot see your compressed drives. CAUSE ===== This problem is caused by an older version of the DPACCESS.SYS device driver from Tandon. RESOLUTION ========== To correct this problem, obtain an updated DPACCESS.SYS file from Tandon. For more information, call Tandon Technical Support. MORE INFORMATION ================ The products included here are manufactured by Tandon, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Tandon has discontinued North American operations and are no longer providing technical support for their products. Additional query words: 6.00 Data-Pac Pacs double space dblspace 3rdparty 6.20 6.x ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600 Version : MS-DOS:6.0,6.2,6.21,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.