DOCUMENT:Q98760 19-NOV-1999 [msdos] TITLE :DoubleSpace Error: R6003 - Integer Divide by Zero PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.0,6.2,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 6.0, 6.2, 6.22 ------------------------------------------------------------------------------- SYMPTOMS ======== This information applies to both Microsoft DoubleSpace and Microsoft DriveSpace. For MS-DOS 6.22, use DRVSPACE in place of DBLSPACE for commands and filenames. You may receive the following error message if you are using MS-DOS DoubleSpace: Error: R6003 - Integer Divide by Zero CAUSE ===== This error message can be caused by corrupted DoubleSpace files or incompatible terminate-and-stay-resident (TSR) programs. WORKAROUND ========== To work around this problem, do the following: 1. Copy the DBLSPACE.BIN file from Disk 1 of the original MS-DOS Upgrade disk set to the root directory for your host drive. For example, if your compressed drive is C, and your host drive is H, type the following at the MS-DOS command prompt and then press ENTER: " copy a:\dblspace.bin h:\ " (without the quotation marks) To determine your host drive for drive C, type "dblspace /list" (without the quotation marks) at the MS-DOS command prompt and then press ENTER. Note: If there is an existing DBLSPACE.BIN file on the host drive but it is corrupted, remove the attributes from the file before copying a new one to the drive. For example, type "attrib h:\dblspace.bin -r -s -h" (without the quotation marks) at the MS-DOS command prompt and then press ENTER. 2. Expand the DBLSPACE.EXE files from the original MS-DOS disks. For example, type the following at the MS-DOS command prompt and then press ENTER: " expand a:\dblspace.ex_ c:\dblspace.exe" (without the quotation marks) DBLSPACE.EX_ is located on Disk 3 of the 1.44-megabyte (MB) 3.5-inch disk set and on Disk 4 of the 1.2-MB 5.25-inch disk set. 3. Restart your computer by pressing the reset button or by turning the machine off and then on again. 4. If you have not eliminated the problem, restart your computer again. To isolate the problem, press the Clean Start function key (F5) or the Interactive Startup function key (F8) when the text "Starting MS-DOS..." appears to eliminate unnecessary device drives and TSRs. Additional query words: 6.00 6.20 cold boot run time run-time runtime error R6003 ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS622 kbMSDOS620 kbMSDOS600 Version : MS-DOS:6.0,6.2,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.