DOCUMENT:Q146571 18-MAR-1999 [exchange] TITLE :XCLN: Microsoft Word May Not Post to Public Folder PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0 OPER/SYS: KEYWORDS:kbinterop ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 3.x client, version 4.0 - Microsoft Exchange Windows NT client, version 4.0 - Microsoft Exchange Windows 95/98 client, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you click Post to Exchange Folder on the File menu in Microsoft Word version 7.0 for Windows 95, you may receive the following error message Cannot find the folder called 'Public Shortcuts Folder.' Please connect to a Microsoft Exchange Server to create the folder. followed by: Word was unable to post your document. RESOLUTION ========== Upgrade to Microsoft Word for Windows 95 version 7.0a. To obtain the Microsoft Word for Windows version 7.0a upgrade, call the Microsoft Order Desk at (800) 360-7561 and request part number 059-00138. If you are outside the United States, contact the Microsoft subsidiary for your area. To locate your subsidiary, see the Microsoft World Wide Offices Web site at: http://www.microsoft.com/worldwide/default.htm. Additional query words: faq ====================================================================== Keywords : kbinterop Technology : kbExchangeSearch kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange400Win95 Version : WINDOWS:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.