DOCUMENT:Q99498 23-NOV-1999 [msdos] TITLE :Quantum Hard Card EZ Driver Hangs MemMaker PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.0,6.2,6.21,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 6.0, 6.2, 6.21, 6.22 ------------------------------------------------------------------------------- SUMMARY ======= Quantum Technical Support has confirmed that your computer may stop responding (hang) if you run MemMaker to optimize your computer's memory while a Quantum Hard Card EZ driver is installed in your CONFIG.SYS file. MORE INFORMATION ================ The Quantum Hard Card EZ models 42, 85, 127, and 240 use the ATDOSHC.SYS device driver in the CONFIG.SYS file. If you run MemMaker with this device driver in the CONFIG.SYS file, your computer may stop responding and display a blinking cursor when MemMaker restarts your machine the first time. To correct this problem, use a text editor to open the CONFIG.SYS file and temporarily remark out the ATDOSHC.SYS device line as follows: REM DEVICE=ATDOSHC.SYS Save this change, quit the editor, restart your computer, and then run MEMMAKER.EXE again. After MemMaker has optimized your computer's memory, you can remove the REM command from the ATDOSHC.SYS line in the CONFIG.SYS file. The products included here are manufactured by Quantum, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. For more information, call Quantum Technical Support. Additional query words: 6.22 6.00 hard-card hardcard plus 6.20 ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600 Version : MS-DOS:6.0,6.2,6.21,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.