DOCUMENT:Q113781 13-JUN-2001 [winmisc] TITLE :Sound: GP Faults or System Hangs with Third-Party Shells PRODUCT :Miscellaneous Windows Products PROD/VER:2.00 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows Sound System, version 2.0 ------------------------------------------------------------------------------- SUMMARY ======= If you are using third-party shells (instead of using Program Manager), you may receive general protection (GP) faults or system hangs when you install or use the Windows Sound System applications. MORE INFORMATION ================ To change the shell, you must edit the SYSTEM.INI file. 1. From the accessories group start the Notepad application. 2. From the File menu, choose Open. 3. In the File Name box, type the following and press ENTER: system.ini 4. Change the SHELL= line to read: SHELL=PROGMAN.EXE If the SHELL= line does not say PROGMAN.EXE, Windows Sound System may not function properly. Additional query words: 2.00 TSR gpf hang frozen froze err msg error gp ====================================================================== Keywords : Technology : kbWinSoundSysSearch kbWinSoundSys200 Version : 2.00 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.