DOCUMENT:Q116173 06-DEC-1999 [win95x] TITLE :Installing the HP HP560C Printer Driver PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 - Microsoft Windows for Workgroups versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== You cannot install the new Hewlett-Packard (HP) 560C printer driver by running Windows Control Panel, choosing the Printers icon, and choosing Unlisted Or Updated Printer. According to HP, you can install the 560C printer driver by choosing Run from the File menu in Program Manager, typing "a:\hpsetup.exe" (without the quotation marks), and then choose OK. For more information about installing the 560C printer driver, contact HP. The HP BBS is 208-344-1691 and the filename is D5WN31.EXE. The file date is 5/9/94 and it installs properly for WFW 3.11. It doesn't replace printman.exe or commctrl.dll, even though the HP dates are newer. The HP installation HPSETUP.EXE from the file D5WN31.EXE will not let you configure for more than one LPT port for any of the individual printer drivers that are supplied with D5WN31.EXE. Additional query words: 3.10 hpsetup win31 wfw wfwg 3rdparty ====================================================================== Keywords : Technology : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.