DOCUMENT:Q119705 13-JUN-2001 [winmisc] TITLE :Windows Sound System and ASPI4DOS Causes Windows to Hang PRODUCT :Miscellaneous Windows Products PROD/VER::2.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows Sound System, version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install the Microsoft Windows Sound System, Microsoft Windows loads on the first restart; however, if you quit Windows and then restart the system again, Windows stops responding (hangs) at the logo screen. CAUSE ===== This problem occurs when the Adaptec ASPI4DOS.SYS driver version 3.30 is loaded on a system using the Adaptec 1542c bus-mastering SCSI hard disk controller. This combination causes Windows to hang at the logo screen after the Windows Sound System is installed and Windows is restarted a second time. RESOLUTION ========== To correct this behavior: - Remove the ASPI4DOS driver. -or- - Remove the Windows Sound System drivers from the SYSTEM.INI file. Additional query words: 2.00 aspi4dos 1542cf hang setup ====================================================================== Keywords : Technology : kbWinSoundSysSearch kbWinSoundSys200 Version : :2.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.