DOCUMENT:Q141196 28-MAY-2001 [win95x] TITLE :Encarta 1995: Unable to Open Files from Media Gallery PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11; :1995 edition OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 - Microsoft Windows for Workgroups versions 3.1, 3.11 - Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia for Macintosh ------------------------------------------------------------------------------- This article contains information about using Windows and Windows for Workgroups with third-party products or configurations that have not been tested and are not supported by Microsoft. SYMPTOMS ======== When you start Media Gallery, you receive the following error message: Multimedia Viewer [MCI] error. Unable to open file \encyc95\audiom12!t048110a.wav or one of its components. You may also receive a similar error about opening the MM95BAAG.M12 file when attempting to run Mind Maze. RESOLUTION ========== Install and use a supported version of Microsoft MS-DOS rather than Novell DR-DOS. MORE INFORMATION ================ The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: multi media multimedia multi- mmtitles kbmm digital research 1995 dr. dos ====================================================================== Keywords : Technology : kbHWMAC kbOSMAC kbAudDeveloper kbHomeProdSearch kbWin3xSearch kbEncartaSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311 kbEncartaEnCyc1995Mac Version : WINDOWS:3.1,3.11; :1995 edition ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.