DOCUMENT:Q182856 25-MAR-2002 [win95x] TITLE :"Fatal Exception 0E" Error Message When Ejecting Laptop PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER::2.0,2.1,2.5 OPER/SYS: KEYWORDS:kberrmsg kbhw osr2 kbHardwarekbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 OEM Service Release, versions 2.0, 2.1, 2.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If you eject a laptop computer from its docking station while it is in suspended mode, the computer may resume, and then you may receive a "Fatal Exception Error 0E" error message on a blue screen. CAUSE ===== This problem can occur if all of the following conditions exist: - A data or audio CD-ROM is in the CD-ROM drive. - Auto insert notification is enabled for the CD-ROM drive. - The laptop computer is docked in its docking station. - You set the computer into suspended mode, or the computer goes into suspended mode automatically based on power management settings. - You eject the computer by pressing the eject button on the docking station. - Your computer contains an Intel Pentium II processor. RESOLUTION ========== To work around this problem, use the appropriate method: - Resume the computer from suspended mode before you eject it from the docking station. - Disable auto insert notification. For information about how to do so, please see the following article in the Microsoft Knowledge Base: Q126025 How to Disable Automatic CD-ROM Running and Audio CD Playing - Configure the computer's power management settings to prevent it from automatically going into suspended mode. - Remove any CD-ROMs from the CD-ROM drive when it is not in use. STATUS ====== This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit http://www.microsoft.com/windows. MORE INFORMATION ================ This problem is known to occur with the following laptop computers: - Compaq Armada 7700 - Compaq Armada 7800 Additional query words: 2.00 2.10 2.50 ====================================================================== Keywords : kberrmsg kbhw osr2 kbHardware kbfixlist Technology : kbWin95search kbOPKSearch kbWin95OPKOSR25 kbWin95OPKOSR210 Version : :2.0,2.1,2.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.