DOCUMENT:Q184347 17-DEC-2000 [win95x] TITLE :Program Is Still Listed After It Is Uninstalled PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:95 OPER/SYS: KEYWORDS:kbenv kbsetup win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== After you uninstall a program, it may still appear in the list of installed programs in the Add/Remove Programs tool in Control Panel. CAUSE ===== This behavior can occur if the program's uninstall utility has not removed all of the registry entries associated with the program, or the uninstall was not successfully completed. RESOLUTION ========== To resolve this issue, reinstall the program and then uninstall the program. If this does not resolve the issue, contact the program vendor for additional assistance. ====================================================================== Keywords : kbenv kbsetup win95 Technology : kbWin95search kbZNotKeyword3 Version : WINDOWS:95 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.