DOCUMENT:Q161927 12-APR-1999 [exchange] TITLE :XCLN: Newprof.exe Causes GPF on Windows 3.x PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0 OPER/SYS: KEYWORDS:kbenv kbinterop kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Newprof.exe to create multiple profiles on a single computer running Windows 3.x, the computer generates a general protection fault (GPF) in Mapi.dll after approximately 10 profiles have been created. This problem only happens if Word for Windows 6.x is running at the same time Newprof.exe is running. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange client version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: WIN16 UAE unrecoverable application error ====================================================================== Keywords : kbenv kbinterop kbusage Technology : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword3 Version : WINDOWS:4.0,5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.