DOCUMENT:Q192756 06-AUG-2002 [win95x] TITLE :Modem Does Not Disconnect When Connection Is Inactive PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:95 OPER/SYS: KEYWORDS:dun msnets win95 kbDialUp ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are using a Dial-Up Networking connection from your Windows 95- based computer to another computer that is configured to disconnect after a connection is inactive for a specific period of time, your computer may not disconnect automatically. Note that this behavior may occur even if you use the "Disconnect a call if idle for more than minutes" option in the Modems tool in Control Panel to limit the amount of time a connection may be inactive before it is automatically disconnected. CAUSE ===== This behavior can occur if the File and Printer Sharing for Microsoft Networks service is installed and your computer has the Browse Master feature enabled, or Windows Internet Naming Service (WINS) is enabled on your computer. RESOLUTION ========== To resolve this issue, use either of the following methods: Method 1 -------- Disable the Browse Master feature. To do so, use the following steps: 1. Click Start, point to Settings, click Control Panel, and then double-click Network. 2. Click the Configuration tab, click the "File and printer sharing for Microsoft Networks" entry, and then click Properties. 3. In the Properties box, click Browse Master. In the Value box, click Disabled, and then click OK. NOTE: At least one computer in a workgroup must have the ability to become the master browse server. If browse server capability is disabled on all computers in a workgroup, browse functionality is also disabled. Method 2 -------- Disable the bindings for the File and Printer Sharing for Microsoft Networks service on the Dial-Up adapter. To do so, use the following steps: 1. Click Start, point to Settings, click Control Panel, and then double-click Network. 2. Click the Configuration tab, click TCP/IP-->Dial-Up Adapter, and then click Properties. 3. In the Properties box, click the Bindings tab. 4. Click to clear the "File and Printer Sharing for Microsoft Networks" check box, and then click OK. 5. Repeat steps 2-3 for each protocol bound to the Dial-Up adapter. STATUS ====== This behavior is by design. MORE INFORMATION ================ For information about Default gateways on multihomed computers, please see the following article in the Microsoft Knowledge Base: Q157025 Default Gateway Configuration for Multi-Homed Computers For more information about automatically disconnecting, please see the following article in the Microsoft Knowledge Base: Q137535 Auto Disconnect Feature Does Not Acknowledge FTP Downloads Additional query words: ====================================================================== Keywords : dun msnets win95 kbDialUp Technology : kbWin95search kbZNotKeyword3 Version : WINDOWS:95 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.