DOCUMENT:Q222050 13-JUN-2001 [win95x] TITLE :Microsoft Exchange Missing in Add/Remove Programs Tool PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:95 OPER/SYS: KEYWORDS:kbsetup kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 - Microsoft Windows 95 OEM Service Release, versions 1.0, 2.0, 2.1, 2.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you click the Windows Setup tab in the Add/Remove Programs tool in Control Panel, you may not see any of the following programs: - Microsoft Windows Messaging - Microsoft Exchange CAUSE ===== This behavior can occur if the Msmail.inf file is missing or damaged. RESOLUTION ========== To resolve this issue, extract a new copy of the Msmail.inf file from your Windows 95 CD-ROM. For additional information about how to extract files, please see the following article in the Microsoft Knowledge Base: Q129605 How to Extract Original Compressed Windows Files Additional query words: ====================================================================== Keywords : kbsetup kbtool Technology : kbWin95search kbOPKSearch kbWin95 kbWin95OPKOSR25 kbWin95OPKOSR210 Version : WINDOWS:95 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.