DOCUMENT:Q234259 08-MAY-2002 [win95x] TITLE :Revision to AMD K6-2/350 Central Processing Unit Update PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:: OPER/SYS: KEYWORDS:kbtool osr2 win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== If you have installed the AMD-K6-2 Update (Amdk6upd.exe) on a computer running Microsoft Windows 95 OEM Service Release 2, 2.1, and you are using Microsoft Backup to back up data to certain models of floppy disk drives, you may receive the following error messages: Warning: Tape needs to be erased before operation can proceed. Microsoft Backup unable to read from the disk or network drive. Quit and restart Backup, and then try again. Warning: This operation has been canceled by the system. CAUSE ===== The version of Vfbackup.vxd (4.00.1112) installed by the original AMD-K6-2 Update does not incorporate the changes to Vfbackup.vxd to alleviate the problem described above. RESOLUTION ========== The AMD-K6-2 Update has been revised to incorporate a newer version of Vfbackup.vxd. The English version of the revised update installs a Vfbackup.vxd file with the following file attributes: Date Time Version Size File name --------------------------------------------------------- 05/25/99 11:14am 4.00.1114 18,197 bytes Vfbackup.vxd The English version of the original update installs a Vfbackup.vxd file with the following file attributes: Date Time Version Size File name -------------------------------------------------------- 01/15/97 11:12am 4.00.1112 18,197 bytes Vfbackup.vxd File information is placed in the registry by both the original and current update in the registry keys noted below. A QfeCheck tool that has the ability to detect and list this information is also installed. Note that the revised update removes and replaces the registry information placed there by the original update. The '(default)' values shown below are the visible update titles shown by the QfeCheck tool. Revised Update: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Updates\990602N1 (default): "AMD-K6-2 Update" Original update (the current update deletes this information): HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Updates\980911N1 (default): "AMD K6 Update" STATUS ====== Microsoft has confirmed this to be a problem in Windows 95 OEM Service Release 2, 2.1, and 2.5 with the AMD-K6-2 Update installed. MORE INFORMATION ================ For additional information about the availability of the AMD-K6-2 Update, please see the following article in the Microsoft Knowledge Base: Q192841 Difficulties Using AMD K6-2 or Athlon Central Processing Unit For additional information about the Backup error messages described in this article, please see the following article in the Microsoft Knowledge Base: Q159153 Error Messages While Backing Up to Some Floppy Disk Drives For additional information about the QfeCheck tool, please see the following article in the Microsoft Knowledge Base: Q161020 Implementing Windows 95 Updates Additional query words: amd K6 350 ====================================================================== Keywords : kbtool osr2 win95 Technology : kbWin95search kbZNotKeyword3 Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.