DOCUMENT:Q244462 28-JUL-2001 [win95x] TITLE :Err Msg: Cannot Start Verifying User Name and Password PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:95 OPER/SYS: KEYWORDS:kbenv kberrmsg kbtool dun kbDialUp ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to establish a Dial-Up Networking connection, you may receive the following error message: Cannot start verifying user name and password. CAUSE ===== This error message can occur if some of the Dial-Up Networking components are not installed correctly. RESOLUTION ========== To resolve this issue, remove and reinstall all the networking components in the Network properties, and remove and reinstall the Dial-Up Networking components. For additional information about removing the networking and Dial-Up Networking components, click the article number below to view the article in the Microsoft Knowledge Base: Q181599 How to Remove and Reinstall Dial-Up Networking and TCP/IP Files Additional query words: ====================================================================== Keywords : kbenv kberrmsg kbtool dun kbDialUp Technology : kbWin95search kbZNotKeyword3 Version : WINDOWS:95 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.