DOCUMENT:Q250705 03-AUG-2000 [win95x] TITLE :No Internet Explorer Installation When Shdocvw.dll in Windows PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to install Microsoft Internet Explorer on a Microsoft Windows 95-based computer and you already have an older copy of Shdocvw.dll in the Windows directory, you may find that the setup program does not complete the installation. CAUSE ===== This behavior can occur because the Microsoft Internet Explorer installation program searches for a Shdocvw.dll in the Windows directory, and if it finds that file, the installation program stops. WORKAROUND ========== To work around this behavior, delete the old Shdocvw.dll file in the Windows directory and try the installation again. Additional query words: ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 Version : WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.