DOCUMENT:Q61707 18-DEC-2000 [win95x] TITLE :Epson EPL-6000 Laser Prints Incorrect Font PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:2.x,3.0,3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 2.03, 2.1, 2.11, 3.0, 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== If you use downloadable fonts or font cartridges with an Epson EPL-6000 Laser Printer, built-in fonts -- not downloaded fonts or fonts from the cartridge -- print on the documents. CAUSE ===== This is caused by a problem in the printer ROM. RESOLUTION ========== Obtain ROM version 9200 or later to correct the problem. MORE INFORMATION ================ For an updated ROM, contact your local Epson dealer. To find out what version of ROM your printer has, run the self-test from the printer's front panel. The ROM version appears on the top of the self-test printout. The Epson product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 3.00 win30 epl6000 3rdparty 3.00a 3.10 3.11 ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin203 kbWin210 kbWin211 kbWin300 kbWin310 kbWin311 Version : WINDOWS:2.x,3.0,3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.