DOCUMENT:Q178819 22-MAR-1999 [exchange] TITLE :XCLN: OLE Objects Do Not Display Correctly on Macintosh Clients PRODUCT :Microsoft Exchange PROD/VER:MACINTOSH:8.0 WINDOWS:4.0,5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Macintosh client, versions 4.0, 5.0 - Microsoft Outlook for Macintosh, Exchange Server Edition, version 8.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to view an embedded OLE object in the Macintosh client that originated from a Windows client, you may not see the object or may see an object with questions marks. CAUSE ===== This is a current limitation of OLE between Windows and the Macintosh. Bitmap images are native to Windows environments and not the Macintosh. From the Exchange 5.0 Macintosh release Notes, Section 1.10: "When sending messages containing embedded OLE objects between Windows and Macintosh platforms, the embedded object may not display correctly when you open the file." WORKAROUND ========== One possible workaround is to attach the graphic to the message, rather than embedding it. This usually works because attachments are different from embedded objects. STATUS ====== Microsoft has confirmed this to be a problem in the above listed versions of Microsoft Exchange Macintosh client. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: bitmap cut copy paste graphics image ====================================================================== Keywords : kbusage Technology : kbHWMAC kbOSMAC kbExchangeSearch kbExchangeClientSearch kbOutlookMacSearch kbExchange500Mac kbExchange400Mac kbOutlook800Mac Version : MACINTOSH:8.0 WINDOWS:4.0,5.0 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.