DOCUMENT:Q83732 08-DEC-1999 [win95x] TITLE :Wrong Tray Selection Causes Epson Printer Error in Windows 3.1 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== In Microsoft Windows version 3.1, if you print to an Epson dot-matrix printer with a cut-sheet feeder and the wrong paper feed source is selected, the Epson prints one line of text and then takes the printer offline. RESOLUTION ========== To correct this problem, use the following steps: 1. Run Control Panel, and choose the Printers icon. 2. Select the Epson dot-matrix printer, and choose the Setup button. 3. For the cut-sheet feeder, select Upper Tray in the Paper Source box. Additional query words: LX LQ 1000 1050 1070 1170 1500 2500 2550 500 510 570 800 850 870 950 80 810 86 200 750 trey garbage trash 3.10 3.11 ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.