DOCUMENT:Q83955 10-DEC-1999 [win95x] TITLE :TrueType Problem with Blazer Star II Laser Printer PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== If you print a file with TrueType fonts from Microsoft Windows 3.1 to a Sanyo Blazer Star II laser printer, the printout may be missing characters. RESOLUTION ========== To correct this problem, you must upgrade the printer's ROM chips to version 1.3. To obtain this upgrade, contact Sanyo and ask for the Blazer parts department. To determine what ROM version you have, do a self test on the printer. The test page lists the version. You may be able to work around this problem by opening Control Panel, Printers; turning off Print Manager, clicking on Connect and choosing "Lpt1.dos or Lpt1.os2" as the output port; and, finally, deactivating Fast Print Direct to Port. This, effectively, limits Windows printing to only 9 pins, bypassing the ROM problem. Additional query words: 3.10 true type tt ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.