DOCUMENT:Q167100 01-MAY-1999 [exchange] TITLE :XCLN: Out of Memory Errors with Exchange 5.0 16-Bit Client PRODUCT :Microsoft Exchange PROD/VER:5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 3.x client, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start the Microsoft Exchange 5.0 Windows 3.x client, the following error message is displayed: Microsoft Exchange could not be started. The operation could not be completed due to insufficient memory. Close one or more applications to make more memory available. If NetBEUI is being used instead of TCP/IP, the following error message is didplayed: Microsoft Exchange could not be started. The Microsoft Exchange Address Book was unable to log on to the Microsoft Exchange Server computer. Contact your system administrator if the problem persists. Or, when you try to resolve the name in the profile, the following error message is displayed: The name could not be resolved. The Microsoft Exchange Address Book was unable to log on to the Microsoft Exchange Server computer. Contact your system administrator if the problem persists. NOTE: This problem occurs while the client is trying to resolve the during name resolution. If a profile is set up to work offline, the error Message is not displayed. CAUSE ===== More than 61 objects (sites and recipient containers) exist in the Global Address List (GAL). STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft Exchange Windows 3.x client, version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchangeClientSearch kbZNotKeyword3 Version : 5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.