DOCUMENT:Q85396 07-DEC-1999 [win95x] TITLE :Okidata Microline 93-IBM Improperly Advances Paper Feed PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When a document is printed from Microsoft Windows operating system version 3.1 using the Okidata Microline (ML) 93-IBM driver (OKI9IBM.DRV) version 1.0 at 240-by-216 resolution, the top and bottom margins creep down. This problem does not occur in all applications. For example, Notepad is not affected by this problem. CAUSE ===== This problem is caused by a hardware limitation in the printer that restricts the advance of paper to multiples of 1/144 of an inch. To print 240-by-216 correctly, you need to be able to advance paper in multiples of 1/216 of an inch. WORKAROUND ========== To work around this problem, set the printer resolution to 120-by-72 resolution, as follows: 1. Run Control Panel and choose the Printers icon. 2. Select the appropriate printer, then choose the Setup button. 3. Change the Resolution setting to 120 x 72. MORE INFORMATION ================ Okidata Technical Support no longer supports this printer because it has not been made for over five years. The products included here are manufactured by Okidata, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3.10 move jump micro line 3.11 ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.