DOCUMENT:Q180310 09-DEC-2000 [exchange] TITLE :XCLN: Outlook Cannot View Replica of Nested Public Folder PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:8.0; :8.0,8.01,8.02,8.03 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook, Exchange Server Edition, version 8.0, used with: - the operating system: Microsoft Windows versions 3.1, 3.11 - Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Outlook client to view a nested replica of a public folder, you may not be able to view the information even though you have proper permissions to the folder. The following error may occur: Unable to expand the folder. The Set of folders could not be opened. The contents of this public folder are currently unavailable. Either the Microsoft Exchange Server computer servicing this public folder is down or the public folder has not been replicated to this site. See your Administrator. WORKAROUND ========== To be able to view and use the public folders properly, you may use either of the following methods: Install and use the Exchange client to view and post messages to the nested public folder(s). The Exchange Server client allows access to the nested replica of the public folder(s), assuming permissions are correct. -or- From the Exchange Administrator program, replicate the entire public folder hierarchy that contains the nested public folder(s) from the original Exchange site to your other Exchange site(s). This will allow Outlook clients in this Exchange site to access the nested public folder(s) replicas. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: ====================================================================== Keywords : Technology : kbOutlookSearch kbExchangeSearch Version : WINDOWS:8.0; :8.0,8.01,8.02,8.03 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.