DOCUMENT:Q85923 08-DEC-1999 [win95x] TITLE :Lotus Freelance Graphics and HP Printers Under Windows 3.1 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 3.1 ------------------------------------------------------------------------------- SUMMARY ======= Lotus technical support has confirmed that printing from Lotus Freelance Graphics for Windows to some Hewlett-Packard (HP) printers at 150 dots per inch (dpi) can result in corrupted output. Setting the dpi to 300 or 75 may correct this problem. MORE INFORMATION ================ According to Lotus, this problem has been most evident when printing to HP LaserJet printers. However, Lotus has no information on this problem with other HP printers. As a workaround, Lotus suggests setting the resolution to 300 or 75 dpi. Lotus has developed a patch disk for Freelance Graphics for Windows that should correct this problem. The Lotus product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 3.10 WIN31 hppcl hppcl.drv 3rdparty ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 Version : WINDOWS:3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.