DOCUMENT:Q86703 08-DEC-1999 [win95x] TITLE :NEC PCP Emulation-Switching Software and Windows 3.1 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 3.1 ------------------------------------------------------------------------------- SUMMARY ======= The NEC PCP (Printer Control Panel Automatic Emulation Switching) version 2.2 software that ships with all NEC Silentwriter printers may cause problems when it is used with Microsoft Windows version 3.1. Reported problems include incorrect emulation switching and general protection (GP) faults. MORE INFORMATION ================ NOTE: The following information was taken from the NEC bulletin board service (BBS). A revision of the Printer Control Panel Automatic Emulation Switching software (shipped with all Silentwriter Page Printers) is now available to correct problems encountered while running this package with Microsoft Windows 3.1. The revised product, version 2.3, will begin shipping with all Silentwriters in the near future. Current owners may receive a new copy of PCP by calling 1-800-995-6487 from 8A to 8P Eastern Daylight time Monday through Friday. Silentwriter owners who purchased their printer after January 1, 1992 will receive this upgrade free of charge. Silentwriter owners who purchased their printers before January 1, 1992 will be charged a $15.00 handling and shipping fee. The software upgrade center will accept popular credit cards or a check by mail. Mailing address is: NEC Redemption Center P.O. Box 3503, Wallingford, CT 06494 The upgrade package includes installation instructions, and also revised .WPD files for Silentwriter Model 95 usage with Windows 3.1. This 800 number is for SOFTWARE UPGRADES only, and is not a technical support center. REFERENCES ========== NEC BBS: (508) 635-4706 Additional query words: gpf II LC-890 90 95 PSCRIPT.DRV N95_2010.WPD N2090522.WPD Silentwriter2 N2290520.WPD 290 N2990523.WPD 990 NCM40519.WPD Colormate PS/40 NCM80519.WPD PS/80 N890_470.WPD LC890 N890X505.WPD LC890XL w4wprint error ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 Version : WINDOWS:3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.