DOCUMENT:Q88757 07-DEC-1999 [win95x] TITLE :HP ProCollection Not Printing Helv/Times Roman 8pt Bold/Italic PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a,3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 ------------------------------------------------------------------------------- SUMMARY ======= When the Hewlett-Packard (HP) ProCollection cartridge is selected on the HP LaserJet Series II printer driver in Microsoft Windows, the font options for Helv and TMSRMN (Times Roman) in bold and italic at 8-point size are displayed as available. The ProCollection cartridge does not support these fonts at this size. This information applies to version 1.1 of the driver. MORE INFORMATION ================ According to HP Technical Support, the ProCollection cartridge cannot produce the Helv or Times Roman fonts in bold or italic at 8-point size. Even though the italic and bold selections are available when choosing these fonts at the 8-point size, they will be displayed and printed as the normal style, not bold or italic. The Helv and Times Roman fonts from the ProCollection cartridge are available in the following styles and sizes: Font Style Size -------------------------------- Helv Italic 10 & 12 Helv Bold 10,12,14 Times Roman Italic 10 & 12 Times Roman Bold 10 & 12 Additional query words: Pro Collection pro-collection helvetica WIN31 3.00 3.00a 3.10 3.11 ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311 Version : WINDOWS:3.0,3.0a,3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.