DOCUMENT:Q94204 10-DEC-1999 [win95x] TITLE :Single Colors Print as Two Colors on Dot-Matrix Printer PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== A single band of color may print as two bands of different colors on some color dot-matrix printers. This problem is especially noticeable if you are printing graphics. It does not usually affect black-and-white printing. CAUSE ===== The ribbon carriage on the printer may be out of alignment. RESOLUTION ========== This problem is not caused by any software application. It is caused by a mechanical problem with the printer and can usually be corrected by making a simple adjustment. For information on adjusting the color alignment of your printer, refer to your printer manual or contact your printer manufacturer. The following are some manufacturers of printers supported by Windows on which you can make color alignment adjustments: Brother Citizen Epson Fujitsu NEC Star Micronics Additional query words: win31 EPSON24.DRV epson9.drv brother9.drv bro24.drv w4wprint 3.10 3.11 ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.