DOCUMENT:Q157001 15-JAN-2000 [exchange] TITLE :XCLN: PRC Exchange Win 95 Client cannot Display DBCS Characters PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 95/98 client, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install the PRC version of the Microsoft Exchange Windows 95 client, any file with Double Byte Character Set (DBCS) characters will have corrupted characters in it. You can see this by opening the Gbk.txt file supplied in the \Windows directory. The Gbk.txt file contains all of the characters defined for the system. CAUSE ===== When the Microsoft Exchange Windows 95 client is installed, it replaces the Riched32.dll with it's own version. The Microsoft Exchange version incorrectly displays some of the DBCS characters. WORKAROUND ========== Replace the Microsoft Exchange client version of riched32.dll with the one that came with Windows 95. Then Gbk.txt will open properly. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 4.0, listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base: " SERVPACK" (without the quotation marks) Additional query words: ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400Win95 Version : WINDOWS:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.