Warning Error ID:101 Changes Text in the Japanese Version of IIS 3.0 with SP4

ID: Q223398

The information in this article applies to:

Microsoft Internet Information Server version 3.0

SYMPTOMS

When you run the Japanese language version of Windows NT on a computer running IIS 3.0, an Event ID:101 occurs for the FTP service. A message similar to the following is logged in the event log:

The server was unable to add the virtual root '/test' for the directory 'c:\test' due to the following error: "error about the directory occurred were described properly in is indicated." The data is the error code.

After you apply Service Pack 4, when the Event ID:101 occurs for the FTP service, a message similar to the following is logged in the event log:

FTP server couldn't initialize a socket. This data is a error.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:


   Date      Time                 Size    File name     Platform
   -------------------------------------------------------------
   03/18/99  1:54:29             67.5KB   Ftpsvc2.dll   x86

   03/18/99  1:54:29             64  KB   Ftpsvc2.dll   alpha

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If You Are Eligible for No-Charge Technical Support

STATUS

Microsoft has confirmed this to be a problem in IIS 3.0.

MORE INFORMATION

This problem only occurs when you install the Windows NT 4.0 SP4 Japanese language version to a computer running the Japanese language versions of Windows NT 4.0 SP3 and IIS 3.0. This does not apply to IIS 4.0.

Additional query words:


Keywords          : 
Version           : winnt:3.0
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: July 2, 1999