"Access Denied" Occurs with Personalization System & Membership Server Authentication

• Microsoft Personalization System, included with:
  • Microsoft Site Server version 3.0
  • Microsoft Membership Server
  • Microsoft Internet Information Server version 4.0
• Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

When using Microsoft Site Server Personalization System and Membership Server Authentication and server side includes within an STM file, you can access only the first STM file. Any subsequent accesses fail, with Membership redirecting the request to its standard Accessed Denied error page.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

WORKAROUND

Do not use server side include files when using Personalization System and Membership Server.

STATUS

Microsoft has confirmed this to be a problem in Internet Information Server version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: sp hot fix qfe

Keywords          : NT4SP4Fix kbfix4.00.sp4 
Version           : WINNT:3.0,4.0
Platform          : winnt 
Issue type        : kbbug 

Last Reviewed: July 15, 1999