Commerce Edition Sample Stores Manager Sites Do Not Display after Being Opened, Closed, or Reloaded

ID: Q236074


The information in this article applies to:


SYMPTOMS

When you click the Close Store, Open Store, or Reload Store button in the Manager site for any of the sample stores included with Site Server, Commerce Edition (for example, Mspress30, located at http://localhost/mspress30/manager), the following error message occurs:

The page cannot be displayed
There is a problem with the page you are trying to reach and it cannot be displayed at the top of the page.
The following HTTP error is displayed at the bottom of the page:
HTTP Error 500-12 Application Restarting
Internet Information Services
However, the page will be displayed if it is refreshed.


WORKAROUND

To resolve this problem, use the following workarounds for the each of the sample stores:

Note: To make a line into comment (known as "commenting out"), add a single quotation mark (') to the beginning of the line. For example, the following line has been commented out:


'  Response.redirect Request.ServerVariables("URL") 
Market Sample Store
  1. In an editor, open the file \inetpub\wwwroot\market\manager\default.asp.


  2. Comment out the following (lines 55 and 60):
    
    Response.redirect Request.ServerVariables("URL") 
    
    Response.redirect Request.ServerVariables("URL") 


  3. Save the Default.asp file.


ClockTower Sample Store
  1. In an editor, open the file \inetpub\wwwroot\clocktower\manager\default.asp.


  2. Comment out the following (lines 17 and 22):
    
    Response.redirect Request("URL") 
    
    Response.redirect Request("URL") 


  3. Save the Default.asp file.


MS Press Sample Store
  1. In an editor, open the file inetpub\wwwroot\mspress30\manager\default.asp.


  2. Comment out the following (lines 18 and 23):
    
    Response.redirect Request("URL") 
    
    Response.redirect Request("URL") 


  3. Save the Default.asp file.


Volcano Sample Store

  1. In an editor, open the file inetpub\wwwroot\vc30\manager\default.asp.


  2. Comment out the following (lines 17 and 22):
    
    Response.redirect Request("URL") 
    
    Response.redirect Request("URL") 


  3. Save the Default.asp file.


Trey Research Sample Store
  1. In an editor, open the file \Microsoft Site Server\Sites\Commerce\tr\manager\default.asp.


  2. Comment out the following (lines 18 and 23)
    
    Response.redirect Request("URL") 
    
    Response.redirect Request("URL") 


  3. Save the Default.asp file.



MORE INFORMATION

This problem occurs with any version of Site Server 3.0, Commerce Edition.

Additional query words: ASP ss3


Keywords          : 
Version           : winnt:3.0
Platform          : winnt 
Issue type        : kbprb 

Last Reviewed: July 9, 1999