DOCUMENT:Q152684 30-MAR-1999 [exchange] TITLE :XCLN: Reinstalling Exchange Client Deletes Files PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 - Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 - Microsoft Exchange MS-DOS client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you have a dual boot machine, a Microsoft Exchange client for one of the operating systems on drive C:, a Microsoft Exchange client for the other operating system installed on drive D:, and you reinstall the Microsoft Exchange client on drive D;, several files will be deleted from the Microsoft Exchange client directory on drive C:. This will only occur if both Microsoft Exchange clients were installed using the default directory name. In addition, if you perform a Remove All before the reinstall, no files on drive C: will be affected. MORE INFORMATION ================ The files that will be removed from the C:\Exchange directory are Exchng32.exe, Mlshext.dll, and Scanpst.exe. STATUS ====== Microsoft has confirmed this to be a problem in version 4.0 of Microsoft Exchange. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400DOS kbExchange500DOS kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95 Version : WINDOWS:4.0,5.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.