Err Msg: Internet Explorer Cannot Open the Internet URL

ID: Q226352

The information in this article applies to:

SYMPTOMS

When you attempt to connect to a MAPS 2.5 signup system or an HMI mail system with Internet Explorer 4.0, 4.01, 4.01 Service Pack 1 (SP1) and use a proxy to connect, one of the following error messages may occur:

Object Moved. The object may be found <here>
Internet Explorer cannot open the site URL:<site> the connection to the server was reset.
Internet Explorer cannot open the internet URL: <site> the downloaded file is not available. This could be due to your security language setting or because the server was unable to retrieve the requested file.


CAUSE

Certain versions of Internet Explorer do not properly handle an HTTP/1.1 302 redirect returned from a Proxy Server.


RESOLUTION

To resolve this problem, upgrade Internet Explorer to Internet Explorer 4.01 SP2 or Internet Explorer 5.0.


WORKAROUND

In ASP pages, do not use the Response.redirect. Instead, use the following function:

Function XRedirect(sURL)
Response.Buffer = True
Response.Clear
Response.Status = "301 Moved"
Response.AddHeader "Location", sURL
Response.End
End Function
This workaround will work for doing redirects in your MAPS ASP pages or HMI ASP pages, but will not address redirects that occur in the Site Server 3.0 Authentication ISAPI filter. For those situations, you will need to upgrade the browser.


STATUS

Microsoft has confirmed this to be a problem in Microsoft Commercial Internet System 2.5.


Keywords          : 
Version           : winnt:2.5
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: June 16, 1999