PRB: Error 0xC00E0033, "Computer Does Not Support Encryption..."

ID: Q179015

The information in this article applies to:

SYMPTOMS

You may be unable to store the cryptographic public keys of a computer on the information server. The computer will not be able to send or receive encrypted messages. The following error may occur:

   Error: 0xC00E0033 The computer does not support encryption operations.

This problem may occur either at a newly installed computer, or at the site controller computer.

CAUSE

This error may be caused by a corrupt installation of the cryptographic keys installed by Microsoft Windows NT 4.0 Service Pack 3 and Microsoft Internet Explorer (IE) 4.0. Microsoft Message Queue Server (MSMQ) uses cryptographic public keys to encrypt messages sent to and from MSMQ computers. MSMQ registers the local computer's public keys in the MQIS on the Primary Enterprise Controller.

WORKAROUND

To work around this problem, do either of the following:

STATUS

Microsoft has confirmed this to be a problem in Microsoft Message Queue Server version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: sp sp3

Keywords          : MQConfig MQInstall kbfaq
Version           : WINNT:1.0
Platform          : winnt
Issue type        : kbprb

Last Reviewed: January 30, 1998