DOCUMENT:Q145970 15-MAR-1999 [exchange] TITLE :XCLN: Search Items Don't Match Criteria PRODUCT :Microsoft Exchange PROD/VER:4.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 95/98 client, version 4.0 - Microsoft Exchange Windows 3.x client, version 4.0 - Microsoft Exchange Windows NT client, version 4.0 - Microsoft Exchange MS-DOS client, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Find feature to locate a piece of mail, the search results may not seem to reflect the syntax of the query. CAUSE ===== This is by design. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft Exchange MS-DOS, Windows 3.x, Windows 95, and Windows NT clients. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ On the Tools menu there is a Find option that can be used to locate data in the user's mailbox. Under the Find option, users can choose an Advanced button to perform a more specific search for needed information. One of the options here is the choice "Only items that do no match these conditions." Under normal circumstances, this would cause the search engine to locate data that does not match the search criteria on the first query page. However, it also has the effect of negating all the query data on the Advanced page. For example, there is a choice on the Advanced search page to search for Only Unread Items. If the user chooses this option and THEN chooses the option to also search for items that DO NOT match these conditions, the net effect is to search for items that are already read by the user. ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400DOS kbExchange400NT kbExchange400Win95 Version : 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.