DOCUMENT:Q149314 27-FEB-2001 [exchange] TITLE :XCLN: Send Mail Option in NT File Manager Won't Work PRODUCT :Microsoft Exchange PROD/VER::4.0,5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows NT client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you choose the Send Mail item from the Mail menu under the Microsoft Windows NT File Manager, you may receive the following error: Mail could not connect to your Mail server. The configuration for the Mail server path is missing or invalid. STATUS ====== Microsoft Exchange does not support the File Manager?s Send Mail option 4.0. This is by design. MORE INFORMATION ================ On a Windows NT computer that has never had a MSMail 3.x client installed, the Microsoft Exchange Client Setup doesn't add a Send Mail option to File Manager. On a Windows NT computer that has previously had a MSMail 3.x client installed, the Send Mail option may already exist. If it is run, it may attempt to start and sign into a MSMail 3.x server. RESOLUTION ========== To remove the Send Mail menu item, remove the following entry from the registry: HKey_LocalMachine_LocalMachine Software Microsoft WinNT CurrentVer Filemanager AddOns Mail File Manager Extension: REG_SZ:SendFl32.dll Next log off, and then log back on, to Windows NT for the change to take effect. Additional query words: ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT Version : :4.0,5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.