DOCUMENT:Q146706 21-MAR-1999 [exchange] TITLE :XCLN: Setup Doesn't Remove Icons in Non-Default Group PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0 OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 - Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The removal option of the Microsoft Exchange client Setup program for Windows NT will not remove program icons if the Microsoft Exchange client was installed in a non-default program group. The Windows 3.x and Windows 95 versions of the Microsoft Exchange client Setup program will do this correctly, however, even though they will remove the icons, they will not remove the empty program group. MORE INFORMATION ================ Windows 95 is different than the other two because Windows 95 has an Add/Remove Programs applet in the Control Panel. This will allow you to remove the Microsoft Exchange icon from the Programs menu. Another problem that will occur is that if the icons are moved from the original (default) program group to another, Setup will run correctly, but the icons will not be removed from the new group. In addition, if the original (empty) group is left in program manager, it will not be removed. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft Exchange Windows clients. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: program icons remove setup ====================================================================== Keywords : kbsetup Technology : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95 Version : WINDOWS:4.0,5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.