Client Logon Fails When Password Change Required in User Mngr

ID: Q195892

The information in this article applies to:

• Microsoft SNA Server, version 4.0 Service Pack 1

SYMPTOMS

The SNA Windows 95 client may report a logon failure if the "User Must Change Password At Next Logon" check box is selected on the User Record, and the SNA client's sponsor connection is active.

This only occurs with the SNA Server 4.0 Service Pack 1 client for Windows 95.

CAUSE

The SNA client for Windows 95 retries the sponsor connection after successfully processing the password change but fails because the service table entries and the cached index are not synchronized.

RESOLUTION

Microsoft has confirmed this to be a problem in SNA Server version 4.0 SP1. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Version           : WINDOWS:4.0SP1
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: February 16, 1999