DOCUMENT:Q163211 21-NOV-2000 [exchange] TITLE :XCLN: Setup: WNetEnumCachedPasswords Could Not Be Located PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0; :8.0,8.01,8.02,8.03 OPER/SYS: KEYWORDS:kbsetup kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows NT client, version 4.0 - Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03, on platform(s): - the operating system: Microsoft Windows NT ------------------------------------------------------------------------------- SYMPTOMS ======== When attempting to install the Microsoft Exchange Client for Windows NT you may receive one of the following error messages: Title: OleMainThreadWndName: acmsetup.EXE - Entry Point Not Found The procedure entry point WnetEnumCachedPasswords could not be located in the dynamic link library MPR.dll -or- The procedure entry point wNetCachePassword could not be located in the dynamic link library MPR.DLL. NOTE: This occurs regardless of what parameters are used with Setup.exe (for example, SETUP /Y gives the same result). CAUSE ===== Because the Windows 95 version of Mapi32.dll or Mapisp32.exe is in the Winnt\System32 folder, the error may occur if the Windows 95 client is installed under Windows NT. NOTE: To prevent this problem, the client Setup will generally send the warning, "This Setup program is not intended to be used with your version of Windows." RESOLUTION ========== To resolve this problem, do one of the following: - Rename either Mapi32.dll or Mapisp32.exe in the Winnt\System32 directory and run the Microsoft Exchange Client Setup program. -or- - Upgrade to the Microsoft Exchange Service Pack 3 client. The Service Pack 3 upgrade will overwrite the Windows 95 Mapi32.dll and Mapisp32.exe files and correct this problem. -or- - Copy Mapi32.dll and Mapisp32.exe from a working Windows NT system to the local Winnt\System32 directory. MORE INFORMATION ================ Another indication that the incorrect Mapi32.dll file is on the system is if after Microsoft Exchange Setup is run, the option to reinstall does not appear. The Microsoft Exchange Client Setup program reacts as if the Microsoft Exchange client was never installed. Shipping Versions of Mapi32.dll: Windows 95 Mapi32.dll 709KB Dated 7/14/96 (from Exchange Service Pack 2) Windows NT Mapi32.dll 638KB Dated 3/11/96 (from Exchange RTM) Mapi32.dll 717KB Dated 10/27/96 (from Exchange Service Pack 2 or Service Pack 3) Additional query words: outlook cached passwords entry point ====================================================================== Keywords : kbsetup kbusage Technology : kbOutlookSearch kbExchangeSearch kbExchangeClientSearch kbZNotKeyword2 kbOutlook97Search kbZNotKeyword3 Version : WINDOWS:4.0; :8.0,8.01,8.02,8.03 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.