DOCUMENT:Q162836  30-APR-1999  [exchange]
TITLE   :XCLN: TCP/IP RPC Calls Fail if AppleTalk Is Not Enabled
PRODUCT :Microsoft Exchange
PROD/VER:MACINTOSH:4.0,5.0
OPER/SYS:
KEYWORDS:kbusage

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The information in this article applies to:

 - Microsoft Exchange Macintosh client, versions 4.0, 5.0 
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SYMPTOMS
========

Pinging the server from MacTCP ping is successful for both host name and IP
address. However, the Exchange Client cannot connect to the server. One or more
the following error messages may occur.

   Microsoft Exchange could not be started. There are not enough system
   resources available to complete this operation. Contact your system
   administrator if this condition persists.

   Microsoft Exchange could not be started. The action could not be
   completed.

   The set of folders could not be opened. The information store could not
   be opened.

WORKAROUND
==========

To work around this problem, enable AppleTalk on the Macintosh computer. To do
this, do one of the following:

 - On the Apple menu, choose Control Panels, and the choose AppleTalk, and then
   choose Options. Make sure this is set to Active and save the changes when you
   close the window.

   -OR-

 - On the Apple menu, choose Chooser, click on Active (next to AppleTalk), click
   OK, and close the Chooser.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft Exchange Macintosh
Client version 4.0. It has been fixed in version 5.0 of the Client.

MORE INFORMATION
================

For additional information, please see the following article(s) in the Microsoft
Knowledge Base:

   Q149596 XCLN Mac: Configuring Mac Client for TCP/IP



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Keywords          : kbusage 
Technology        : kbHWMAC kbOSMAC kbExchangeSearch kbExchangeClientSearch kbExchange500Mac kbExchange400Mac
Version           : MACINTOSH:4.0,5.0
Issue type        : kbbug

=============================================================================

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