DOCUMENT:Q152950 30-MAR-1999 [exchange] TITLE :XCLN: Text Attachments Open in Word on Macintosh Client PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Macintosh client, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When a plain text attachment is sent to a Microsoft Exchange Macintosh client, the attachments appear associated with Microsoft Word. When the attachment is opened, Word opens and the text file is opened in Word. CAUSE ===== The Exchange Preferences file does not contain a reference for opening Plain Text attachments using SimpleText or TeachText. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 4.0, listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ The Exchange Preferences file contains information that the Microsoft Exchange Macintosh client uses for making associations to various applications. The Exchange Preferences file is located in System Folder: Preferences on the client computer. Additional query words: ====================================================================== Keywords : kbusage Technology : kbHWMAC kbOSMAC kbExchangeSearch kbExchangeClientSearch kbExchange400Mac Version : WINDOWS:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.