DOCUMENT:Q149308 21-MAR-1999 [exchange] TITLE :XCLN: The Form You Selected Could Not Be Displayed PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows NT client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to open a form on a Microsoft Exchange Windows NT client computer that is running the Windows NT File System (NTFS), you will get the following error message if restrictive permissions have been applied to the Winnt\Forms subdirectory: The form you selected could not be displayed. An error occurred while installing a form. CAUSE ===== This is expected behavior and it will only occur if the form has not previously been downloaded to, or purged from, the forms subdirectory. WORKAROUND ========== Change the permissions on the Winnt\Forms subdirectory to include Change Permissions for all users who will be using the Microsoft Exchange Windows NT client on this computer. You can also change the permissions, compose the form (this will cause the file to be copied locally), and then reset the permissions. NOTE: It is not recommended that you to restrict access to the forms subdirectory because you may get the above error message again. Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT Version : WINDOWS:4.0,5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.